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FAQs
OUXI Which ebike are compatible with the V8 model battery?
Designed for broad compatibility, the V8 battery works seamlessly with the V8, H9, V8 Pro Max, V8 Ultra Max, and V8 Ultra.
Is the V8 controller compatible with the V8 Pro, V8 Ultra Max, or other similar models?
The V8 controller is not interchangeable with these models. Each e-bike model uses a controller specifically matched to its electrical system and configuration.
Are replacement parts interchangeable between different OUXI models?
Not all replacement parts are interchangeable. Components such as controllers, displays, wiring harnesses, motors, and electrical parts may be specifically configured for each model. Always verify compatibility before placing your order.
Can I order a replacement part that is not listed on the website?
Yes. If the replacement part you need is not currently listed in our online store, please contact our customer support team. We will check availability and help you find the appropriate part for your OUXI e-bike.
What information should I provide if I am not sure which part I need?
Please provide clear photos of your OUXI e-bike model, order number (if applicable), and the original part, connector, or product label, along with a brief description or video of the issue, so our support team can help identify the correct replacement part.
